|Monday||8:00AM – 8:00PM|
|Tuesday||8:00AM – 6:00PM|
|Wednesday||8:00AM – 6:00PM|
|Thursday||8:00AM – 8:00PM|
|Friday||8:00AM – 6:00PM|
|Saturday||8:00AM – 1:00PM|
Reports To: Technician Supervisor, Practice Manager, and Practice Owners
Assist and carry out those tasks required to maintain client communications, patient care, and hospital inventory as determined by veterinarians.
TECHNICIAN EXAMINATION RESPONSIBILITIES, which include greeting clients and guiding them into exam rooms, obtaining a thorough medical history, obtaining TPR, administering vaccines, deworming, and medications, transferring examination to a veterinary technician/assistant if a medical concern is detected and the patient requires a full veterinary examination, filling prescriptions, and client education.
HOSPITALIZED PATIENT CARE RESPONSIBILITIES, which include assisting with daily examination of patients, bandage care, maintaining IV catheters, administering oral medications, walking dogs, ensuring comfortable bedding for dogs and cats, cleaning kennels, bowls, bedding, etc, feeding, watering, providing litter boxes, notation of changes in medical or mental status, and bathing patients when needed.
DIAGNOSTIC SERVICE RESPONSIBILITIES, which include collection and processing of blood and urine samples.
PATIENT HANDLING DUTIES, which include assisting veterinarians and other technicians in handling patients for procedures, exams, x-ray, sample collection, etc, using safety equipment such as muzzles when needed keep patients warm and dry, monitor patients for needing to go out for elimination.
PATIENT LIASON DUTIES, which include recording all client conversations, patient procedures, patient observations, etc. in medical records, calling clients to update on patient condition, communicating drop off and pick up times, creating and executing reminder phone calls, assisting the veterinarian with client phone calls and questions, and maintaining/ creating client information packets, discussing pre-anesthetic lab work with clients, communicating post-operative care instructions to clients, answering phones, and scheduling appointments.
INVENTORY AND SUPPLY DUTIES, which include maintaining a clean and orderly practice, checking inventory supplies, maintaining supply lists, stocking of rooms and treatment areas, and maintaining the controlled drug log per DEA requirements.
PATIENT BILLING DUTIES, which include creation of estimates and invoices for all services rendered, bringing patients to clients after payment, and charge verification with outside labs and services.
MEDICAL RECORDS: Recording all conversations with clients in the medical records, recording messages and patient updates, obtaining medical records from referring practices, faxing records when requested.
OTHER POSSIBLE DUTIES, which include completing available continuing education, participating in our weekly employee training meeting, including preparing and presenting employee training presentations, and other duties assigned to you.
DISCLAIMER: This job description is not meant to be an all-inclusive listing of duties expected of this position. This job description, the duties and expectations may change at any time.